Posts Tagged online shopping Ireland

Postcode a no-no for Irish shopping sites

Doing my Christmas Shopping. Online of course. I’m not really a shopping fan. I’d much rather a walk in the woods with the dogs than a trip down to the shopping centre. So buying online suits me perfectly. This Christmas I’m trying to shop locally and only use Irish-based sites, but am continuously finding one annoying feature.  The postcode / zip code issue.


Why is it that an Irish website marketing itself primarily to the Irish market insists on a postcode. OK – have an option for one, sure. Just don’t insist on it.  One site lost my business because the delivery details page was so inflexible that I gave up.  Another at least let me put in a few 0000’s and allowed this so I did complete my order. But please, if the majority of your customers are from Ireland please make it easier for all of us and rewrite your postcode option.

— Suzanne

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Christmas Shopping at PuddleDucks

Just a quick reminder that you can shop at PuddleDucks until Thursday 18th December and still get your delivery to any address in Ireland before Christmas.

PuddleDucks Fleeces

PuddleDucks Fleeces

Our range of cosy and fun fleeces are proving to be very popular this year as Christmas gifts. You can see them all here.

Don’t forget we offer a gift wrapping service for a small cost (either €3 or €5). And gift vouchers are also available on the site.

And finally – if you join as a fan on our Facebook page you get free shipping on Christmas orders.

Happy Christmas from PuddleDucks!

— Aedan and Suzanne

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Internet Shopping (with us) is Safe!

I’ve recently read reports in the technology press saying that a percentage of Irish e-commerce sites don’t take customer security seriously.  See one of the reports here. I have no reason to doubt the statistics but this type of report fills me with dread, as it gives the impression that it is unsafe to do online shopping with any Irish e-commerce websites.

Firstly let me say this at the top of my e-voice to everyone who’s listening. “We do take security extremely seriously”. Why wouldn’t we? Our whole business (and livelihood!) is dependent on convincing our potential customers to trust us and enter their personal and credit card details on our website. So, here is a list of the reasons why you can be sure that shopping with us at is safe:

  1. All communication of your personal and credit card data is encrypted. Check the “https://” and the padlock on our checkout pages.
  2. We have an up-to-date security cert from Thawte. Check that it is current by clicking on the cert. It will show it is current and it will display today’s date.
  3. For credit card processing we use Realex – the leading payment service provider, also used by companies such as Aer Lingus and Vodafone.
  4. We do not store your credit card details on our server. In fact, we never ever see them.
  5. We show our actual real address and land-line phone number on our homepage. Go on – phone us – we are real people!
  6. We publish a security policy on the site showing the measures we take to protect your personal data.

It is important to educate internet users on how they know whether a certain online shopping site is safe or not. Occasionally, we hear scare stories in the media regarding internet security. In some of these reports, instead of teaching people about the few steps to know when a site is safe or not, commentators often say “To be really sure only shop at large well known websites such as Amazon or Ebay”. This type of advice can have a huge impact our business and is very simplistic. 

Instead, the advice should be “Learn the difference between a safe and unsafe site and then go shop at the safe and secure Irish-owned small businesses (like us!) that are introducing more competition and extra choice to the Irish online shopper. Learn that sites taking the type of security measures listed above can be trusted and you can safely shop with them.” Please!

— Aedan

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